Reverse engineering

Today we can share one real example from the recent past. We were contacted in order to replace a broken lens in a projector. Unfortunately there was no documentation available – drawing or a 3D model. What existed was only the one broken sample.

We received the sample and we glued the broken pieces together. After that we made a 3D scan and reconstructed a 3D model of the lens. Once the model was finalized with optimizing steps we compared the reconstracted model with our lens portfolio.

And here we were a bit lucky because we found a lens, which was very similar to the original one. We shared a sample with our customer and the lens worked well!

Here is the feedback from our customer in original Czech language:

Dobrý den, chtěl sem Vám napsat. Čočku sem teprve o víkendu nainstaloval a funguje tak jak má a promitačka je opět po letech v provozu.
Ještě jednou mnohokrát děkuji za Vaší ochotu, čas a profesionální přístup.
S pozdravem…

Devoted customer support is one of our main business strategies.